From the daily archives:

Tuesday, February 17, 2009

Today we are going to finish our 4 part professional listening series by talking about quality listening habits that you can begin developing right away and we will look at skill preparation and development at the Macro and Micro levels. First let’s talk about developing quality listening habits. There is simply no silver bullet for doing this. Countless studies have shown that NOT using old habits atrophies the neural net that produces the habit and REPETITION develops new neural nets that create new habits. So the first step is to bring cognition back into the picture. We have already talked [...]

{ 0 comments }

In revisiting part 1 of our series, effective listening is really about gathering information and the trick is in focusing your attention in a way to acquire the appropriate information. So what is the appropriate information? To help focus your mind let’s define “appropriate information” as whatever information will help advance your own interests in the communication. To think this way, you will need to:  [amprotect=2, 3] First define what your interests are in a particular communication. Second determine what types of information can help you to advance in it. If you don’t do this your primitive, subconscious mind will [...]

{ 0 comments }

As we determined in the previous post, when we reduce “listening” down to its purest form, it is the process of gathering information.  A communicator truly becomes an effective listener a communicator when they begin to: CONSCIOUSLY determine for what purpose the information is being gathered,  AND CONSCIOUSLY determine what information specifically is to be gathered that can help to further that purpose. Before going any further though, I want to acknowledge and address the difference between EXTERNAL and INTERNAL listening.  [amprotect=2, 3] Internal listening is the mental processes that someone uses while communicating to receive, process and internalize the [...]

{ 0 comments }

The true functionality of “listening” to someone really is an elusive concept. When I talk about listening, you most likely think of hearing someone talk… Although this is a PART of the overall equation, it ISN’T THE equation. Webster’s online defines listening as “to hear something with thoughtful attention: give consideration.” This definition is pretty good, but where the proverbial rubber meets that road is in the term “thoughtful attention”. What I mean to bring to light here is the consideration of what “thoughtful attention” means exactly. Now as you can see from my previous posts, there are A LOT [...]

{ 2 comments }

Communicating to future prospects, whether they be clients, potential lovers or maybe just someone at the DMV who you want to help you get out of there quicker can pose us with an almost infinite number of possible strategies. Sometimes the most successful route to take is also the simplest. Stick with me here and I am sure you’ll be happy you did… In 1954, a social psychologist by the name of James Olds worked in conjunction with a physicist named Peter Milner to discover what is now known in the field as “self-stimulation”. During their research, they found that [...]

{ 2 comments }