If you are going to effectively communicate with someone it is imperative that you ensure that they are both hearing and understanding what it is that you are say. This is difficult to know for two reasons:
We have developed incredibly powerful subconscious and automatic social [...]
Literally, the most difficult challenge in communication is in ACCURATELY representing the concept or feeling that you are. Without extensive analysis and research, the average person is completely unaware of how INACCURATELY they are communicating their thoughts.
Thanks to evolved processes such as heuristics, metaphoric and analogical, stereotypes and predictive categorization that occur during experiential and [...]
I am introducing my 4 part miniseries on professional listening and the effective usage of listening strategies.