From the category archives:

Persuasion

Incongruence literally means “not harmonious” per Webster’s dictionary (from incongruous). For our purposes this refers to the system of communication and the term system comprises many things… Language, content, abstraction level, tonality, etc… and last but certainly NOT least is body language. Let’s talk a bit further about how and where incongruity happens and how we vet this out… Incongruence/congruence in body language communication happens in five major categories: [amprotect=2, 3] Contextual – The surroundings including both physical and social/cultural. Historical – In reference to the person’s typical method of operation. Content – The actual subject matter and verbiage they [...]

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There is quite a bit of controversy wrapped around body language… Lie detection, mind reading, fortune telling… you name it; I have heard or read it. But what can we believe? Where do myth and fact part ways to help you learn a skill that is indeed viable for providing accurate information? Let’s chat a bit more about what body language really does tell you and why it is so darn telling… To be accurate, body language will not and can not tell you the “truth” per se. It can tell you that there is incongruity between someone’s language and [...]

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The term Eye Accessing Cues refers to the positioning of the eye balls in certain areas when “accessing” information internally. They are based on certain criteria that generally revolve around the VAK predicate system with the addition of a category for raw information. It has been a strong buzz term for years at this point and carries with it quite a bit of controversy. The picture to the left represents a right handed person and illustrates the layout of the cues. There are six access points and they include: Visual Construct – (Vc) Upper Left Visual Remembered – (Vr) Upper [...]

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Today we are going to finish our series by putting this knowledge into action for us. There are 2 active and 1 passive ways to implement values during the course of your effective communication. Passively: 1. Surveillance – You can simply keep an eye and ear out for values based content in someone’s speech. If you are talking to someone and they continue to talk about all of their wild adventures… It is safe to say that they value stimulation. Also, based on the Basic Human Values theory it is safe to say that they probably also value hedonistic and [...]

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OK, from the preceding post’s you are crystal clear on what values are and how to classify them. So no let’s talk a bit about what they do and how you can use them. Values have 3 major functions or roles that they play in the course of a person’s life: Motivators – induce valences or the linking of actions that a person will take in response to situations or scenarios. In other words they are a major factor in determining what someone will do in a given scenario… Fight, flight, talk, sit, plan, etc… Values will play a major [...]

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Today we are going to talk about Shalom Schwartz ‘s The Theory of Basic Human Values. Shalom Schwartz is a Social Psychologist and cross-cultural researcher in the fields of inter-group conflict and basic human values. What the theory states is that there are 10 basic human values that are displayed in all societies and that these values interact with each other to form a circular structure based on the inherent conflict or compatibility of the underlying motivations that we discussed in our earlier post. The picture to the right illustrates the structure we are talking about… The reason that they [...]

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