I think it is safe to say that the human race generally doesn’t like to be TOLD what to do.
Why can’t you just “tell” someone what to do? Well, in some cases you can… If whatever you are proposing makes blatantly logical sense to both parties and there is equal benefit to both of them, then simply telling the other person what to do does work.
The reality of the matter is that not all “scenarios” are created equal. What makes complete sense to one party on the first communication pass-through usually doesn’t make the same sense to the other party. This is where the difficulty and confusion can come into play.
We are going to talk about some of the main reasons why you can’t simply “tell” someone what to do and therefore need to use questioning scenarios. Again, when I use the term “tell” I am referring to directionally forward statements…
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By now it should be obvious that questions should be a very integral part of your communication tool box. Tomorrow we will talk about what you can do specifically with questions and then we will look to finish up the series by discussing types of questions and possible strategies for you to use them with.
To learn more about questions and other forms of effective communication, please search my site The Communication Expert or connect with me on Skype.
The Communication Expert | David J. Parnell
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