In following post #2 in our questioning series that addressed why questions are generally superior to statements in a persuasion setting, let’s now talk about what questions can do to someone’s perspective exactly. There are 5 major functions that questions can serve during the course of a communication interaction. These functions are NOT exclusive to themselves either… A question can mix and match and employ any or most of them in a single phrase. I will provide a quick explanation and example for each.To learn more about questions and other forms of effective communication, please search my site The Communication Expert or reach out on Skype.
The Communication Expert | David J. Parnell
The Communication Expert Blog