Incongruence literally means “not harmonious” per Webster’s dictionary (from incongruous). For our purposes this refers to the system of communication and the term system comprises many things… Language, content, abstraction level, tonality, etc… and last but certainly NOT least is body language. Let’s talk a bit further about how and where incongruity happens and how we vet this out…
Incongruence/congruence in body language communication happens in five major categories:
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The result? An inaccurate evaluation of the messages being fed to us and the lie or deceit has worked its magic.
So now that we have a proper understanding of where incongruence can happen and how it can result in effective deceit you have a very thorough understanding of how body language “works”. Tomorrow we will begin talking about how to actually use body language to be a more effective communicator.
To learn more about Body Language and other forms of effective communication, please visit my site The Communication Expert, or if I am online, please feel free to connect with me via Skype.
