Apr
3
2009
by admin on April 3, 2009
Communication Expertise with Cognitive Rule Sets. Decision making has been an inherently interesting subject for the field of psychology. In understanding the process by which people make decisions, it is significantly easier to predict and direct their behavior… For us to move further in our discussion, the term “decision” is important to define and understand first… Now when I say “decision”, many people are only envisioning a buying decision which is fair enough. What most people really don’t realize though is that decisions are not only involved, but are the life blood of literally every single turn in our life. [...]
Mar
3
2009
by admin on March 3, 2009
Incongruence literally means “not harmonious” per Webster’s dictionary (from incongruous). For our purposes this refers to the system of communication and the term system comprises many things… Language, content, abstraction level, tonality, etc… and last but certainly NOT least is body language. Let’s talk a bit further about how and where incongruity happens and how we vet this out… Incongruence/congruence in body language communication happens in five major categories: [amprotect=2, 3] Contextual – The surroundings including both physical and social/cultural. Historical – In reference to the person’s typical method of operation. Content – The actual subject matter and verbiage they [...]
Feb
17
2009
by admin on February 17, 2009
The true functionality of “listening” to someone really is an elusive concept. When I talk about listening, you most likely think of hearing someone talk… Although this is a PART of the overall equation, it ISN’T THE equation. Webster’s online defines listening as “to hear something with thoughtful attention: give consideration.” This definition is pretty good, but where the proverbial rubber meets that road is in the term “thoughtful attention”. What I mean to bring to light here is the consideration of what “thoughtful attention” means exactly. Now as you can see from my previous posts, there are A LOT [...]