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Non Verbal Communication Skills

Incongruence literally means “not harmonious” per Webster’s dictionary (from incongruous). For our purposes this refers to the system of communication and the term system comprises many things… Language, content, abstraction level, tonality, etc… and last but certainly NOT least is body language. Let’s talk a bit further about how and where incongruity happens and how we vet this out… Incongruence/congruence in body language communication happens in five major categories: [amprotect=2, 3] Contextual – The surroundings including both physical and social/cultural. Historical – In reference to the person’s typical method of operation. Content – The actual subject matter and verbiage they [...]

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There is quite a bit of controversy wrapped around body language… Lie detection, mind reading, fortune telling… you name it; I have heard or read it. But what can we believe? Where do myth and fact part ways to help you learn a skill that is indeed viable for providing accurate information? Let’s chat a bit more about what body language really does tell you and why it is so darn telling… To be accurate, body language will not and can not tell you the “truth” per se. It can tell you that there is incongruity between someone’s language and [...]

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