Physiology

If you are going to effectively communicate with someone it is imperative that you ensure that they are both hearing and understanding what it is that you are saying. Unfortunately this is very difficult to know for two important reasons: 1. We have developed incredibly powerful subconscious and automatic social mechanisms that help us to facilitate the flow of conversation. Head nods, “uh-huhs” and “mmm’s” are a few of the automatic and more often than not, meaningless recognition gestures that we use. These types of gestures are generally for the purpose of buying time and keeping rapport while communication is [...]

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