Apr
4
2009
by admin on April 4, 2009
Communication Expertise with Cognitive Rule Sets 2. So now that we have a rough frame work of how a decision is made, let’s talk about the rational component of this process which is the “cognitive decision”. Although they are not necessarily the most important, or influential part of the general decision making process, they are indeed an important part. Understanding someone’s rationalization strategy is an extremely important part of the overall persuasion process. If someone is not able to place rational reasons or logic around a particular decision, it can become extremely difficult to make that very decision. Dissonance sets [...]
Apr
3
2009
by admin on April 3, 2009
Communication Expertise with Cognitive Rule Sets. Decision making has been an inherently interesting subject for the field of psychology. In understanding the process by which people make decisions, it is significantly easier to predict and direct their behavior… For us to move further in our discussion, the term “decision” is important to define and understand first… Now when I say “decision”, many people are only envisioning a buying decision which is fair enough. What most people really don’t realize though is that decisions are not only involved, but are the life blood of literally every single turn in our life. [...]
Mar
4
2009
by admin on March 4, 2009
The word quantum is Latin and means “how great” or “how much.” Now in quantum mechanics, it refers to a discrete (specific) unit (measurement) that quantum theory assigns to certain quantities, such as the energy of an atom at rest. The field of quantum mechanics came about due to the discovery that waves have discrete energy packets (called quanta) that can behave in a manner similar to particles. In other words, depending on the constitution of a waves energy packets, it can act or represent itself in different ways. Taking this one step further, a “quantum state” refers to any [...]
Feb
28
2009
by admin on February 28, 2009
Today we finish our 5 part post on questioning strategy and how it integrates into effective communication, so let’s get right into it… Leading – I would have to say that the Socratic style of questions is the most well known and famous style of questioning in existence today. Prosecutors, negotiators, politicians and business people will use this form extensively during the course of their careers. As a standalone, a leading question can be [amprotect=2, 3] any TYPE of question and you are free to use whatever type is necessary to lead the person along the predetermined path you have [...]
Feb
27
2009
by admin on February 27, 2009
In following post #2 in our questioning series that addressed why questions are generally superior to statements in a persuasion setting, let’s now talk about what questions can do to someone’s perspective exactly. There are 5 major functions that questions can serve during the course of a communication interaction. These functions are NOT exclusive to themselves either… A question can mix and match and employ any or most of them in a single phrase. I will provide a quick explanation and example for each. [amprotect=2, 3] 1. QUANTUM – Questions can offer a re-directing or quantum view of things. What [...]
Feb
27
2009
by admin on February 27, 2009
I think it is safe to say that the human race generally doesn’t like to be TOLD what to do. Why can’t you just “tell” someone what to do? Well, in some cases you can… If whatever you are proposing makes blatantly logical sense to both parties and there is equal benefit to both of them, then simply telling the other person what to do does work. The reality of the matter is that not all “scenarios” are created equal. What makes complete sense to one party on the first communication pass-through usually doesn’t make the same sense to the [...]
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