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Rapport

In revisiting part 1 of our series, effective listening is really about gathering information and the trick is in focusing your attention in a way to acquire the appropriate information. So what is the appropriate information? To help focus your mind let’s define “appropriate information” as whatever information will help advance your own interests in the communication. To think this way, you will need to:  [amprotect=2, 3] First define what your interests are in a particular communication. Second determine what types of information can help you to advance in it. If you don’t do this your primitive, subconscious mind will [...]

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As we determined in the previous post, when we reduce “listening” down to its purest form, it is the process of gathering information.  A communicator truly becomes an effective listener a communicator when they begin to: CONSCIOUSLY determine for what purpose the information is being gathered,  AND CONSCIOUSLY determine what information specifically is to be gathered that can help to further that purpose. Before going any further though, I want to acknowledge and address the difference between EXTERNAL and INTERNAL listening.  [amprotect=2, 3] Internal listening is the mental processes that someone uses while communicating to receive, process and internalize the [...]

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